Frequently Asked Questions
Everything you need to know about Foger Vapes
Are your products authentic?
Yes, all Foger Vapes products are 100% authentic. Each device comes with a unique security code on the packaging that can be verified on our official website.
How long does shipping take?
Orders are typically processed within 24 hours. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. Due to hygiene and safety standards, we cannot accept returns on devices that have been used or e-liquids that have been opened.
Do you require age verification?
Yes. In compliance with legal regulations, all customers must be of legal smoking age in their jurisdiction. We use a secure third-party service to verify age during the checkout process.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as secure digital payment options like PayPal and Apple Pay.
My device is leaking, what should I do?
Minor condensation is normal. However, if you experience a significant leak, ensure the coil is seated correctly and the tank is not overfilled. If the issue persists, please contact our support team for troubleshooting.