Returns & Exchanges
At Foger Vapes, we stand behind the quality of our electronic vaping devices and offer a 30-day return window for unopened or defective merchandise. To ensure safety and hygiene standards, all returned hardware must be in its original packaging with the security seal intact.
Initiate a Request
Contact our support team with your order number and a brief explanation of the issue to receive a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Securely pack the item in its original box, including all charging cables, manuals, and accessories that were included at the time of purchase.
Ship the Item
Affix the provided return shipping label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of your tracking number.
Inspection and Refund
Once our technicians verify the device's condition and serial number, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing